Requests from underage riders

A rider must be at least 18 years of age to have a Rider account and request rides. Anyone under 18 must be accompanied by someone 18 years of age or older on any ride.As a driver-partner in a city that doesn’t allow minors to ride, you should decline the ride request if you believe […]

Your Rider Account has been blocked for 2 days

Despite several warnings, you have been asking the riders to pay an extra amount over and above the calculated trip fare. Due to this, your Rider Account has been blocked.Your account will be auto-reactivated after 2 days. Please do not charge the rider for parking fees, luggage, or any extra cash in addition to the […]