Occasionally, a wrong rider may attempt to enter your vehicle by mistake.
Since we cannot confirm who this rider is, we would not be able to process a fare for this trip.
We understand that this can be frustrating, to make sure you pick up the right person every time, we recommend confirming your rider’s name and OTP before starting a trip.
Your app displays the rider’s name once you have accepted their request, and the rider can see your name, photo, car type, and license plate number.